IMPORTANT ANNOUNCEMENT RE: SOFTWARE & REPORTING TRANSITION
Effective August 1, 2023, we transitioned to a new software system (Apprise) and reporting platform (MHW CRD). This website (www.usawinewest.com) is our old reporting platform and it will not reflect any transactions dated after July 31st. Your user logins will continue to work on this platform for all historical data up to July 31st, 2023. New reporting data for all transactions from August 1st, 2023 forward will be exclusively available on MHW’s CRD. Access the CRD for up-to-date information at https://mhwltdclients.com/login
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NEW REMITTANCE ADDRESS FOR USD CHECK PAYMENTS!
We are no longer processing check payments at our Sausalito office. Pllease mail check payments to our bank lockbox at the following address:
USA Wine West, LLC
P.O. Box 894952
Los Angeles, CA 90189-4952
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PHONE SYSTEM UPDATE 6/11/24
Starting June 11th, 2024, you can reach both Portland and Sausalito team members by dialing the primary Sausalito office line (415) 331-4906 and entering their extension (there will be options to dial by name or listen to a directory by team/location as well). You may also contact each team member via a direct line. Please find a list of new extensions and direct lines below
SAUSALITO TEAM – LOGISTICS & ORDER DEPARTMENTS – OFFICE LINE (415) 331-4906
Erin Rohde – office line extension 602 – direct line (415) 367-0055
Jason Siebenthall – office line extension 604 – direct line (415) 367-0056
Jessica Rock – office line extension 603 – direct line (415) 367-0002
Karie Rutkowski – office line extension 607 – direct line (415) 367-0049
Nancy Green – office line extension 605 – direct line (415) 367-0053
Serena Campbell – office line extension 606 – direct line (415) 367-0054
Teresa Navarro – office line extension 600 – direct line (516) 629-5321
PORTLAND TEAM – ACCOUNTING & COMPLIANCE DEPARTMENTS – OFFICE LINE (415) 331-4906
Alexandra Guevara – office line extension 297 – direct line (516) 405-3384
Allysen Loftsgaarden – office line extension 608 – direct line (207) 888-2557
Carol Amoroso – office line extension 610 – direct line (207) 888-3515
Jon Fine – office line extension 609 – direct line (207) 888-3696
Kylie Henshaw – office line extension 296 – direct line (516) 331-4769
Mary Brousseau – office line extension 615 – direct line (207) 888-9983
Molly Jacobs – office line extension 613 – direct line (207) 618-8773
Nicole Fowles – office line extension 612 – direct line (207) 888-3376
Stephanie Ducharme – office line extension 614 – direct line (207) 888-2306
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PORTLAND PHYSICAL OFFICE CLOSURE EFFECTIVE 5/1/23
Please be advised that effective May 1st, 2023, the Portland, Maine physical office is closed. All staff in Maine are still working and will continue to work, however they will be 100% remote. Please contact us prior to shipping samples so that we can give you the best instructions for a successful shipment for trade and magazine samples.